In this episode of How I Got My Job (mp3, 25:10, 23.1 MB), Rob Bennett shares how he got a job as a Desk-side Support Technician. I like how he addressed the hiring managers’ concerns about being overqualified and doing a career change.
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Rob Bennett is a 12 year IT professional currently providing system operation support for Pomeroy IT Solutions in Hebron, KY. As the only internal IT department member in the 200 person call center, it is Rob’s responsibility to ensure maximum system availability and uptime for the multi-tiered helpdesk and dispatch centers.
Rob’s personal time is spent juggling his love of the internet and social networking, gaming, and attempting to parent two children. You can follow Rob’s ramblings on twitter (http://www.twitter.com/armonde) or his personal blog (http://www.armonde.net).
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